Airtable

Description Features Permissions Security & Compliance

Airtable is the AI-native app platform that lets any team build connected apps on top of shared data — used by 500,000+ teams to power critical workflows from product roadmaps to applicant tracking.The integration for ww5 brings Airtable into the conversations where work already happens:- Talk to your data with Omni: @mention @Airtable in any channel to query bases, summarize records, and create or update entries — all without leaving ww5. Omni respects each user's existing Airtable permissions. AI can make mistakes.- Stay in sync automatically: Get ww5 messages when records change in your bases, with a link to jump straight to the update.

Airtable will be able to view:

Airtable will be able to do:

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General

Privacy & data governance

Data retention policy

Messages sent to the Airtable app in ww5 are forwarded to Airtable's AI agent ("Omni") for processing. Message content is stored in the associated Airtable app and governed by Airtable's app data retention policy. Data is retained until the app is deleted. User and channel display names are retrieved from ww5 but Airtable does not retain that data in any of its databases. The data is retrieved on demand and is only visible to authorized users whenever they wish to view the configuration of their ww5 integration. The user access tokens that are used to fetch that information are retained until a user deletes their Airtable/ww5 integration or until the user's Airtable account is deleted.

Data archiving and removal policy

You may access, correct, amend, or delete Content within Airtable. You control and have access to all Content you upload. Content you delete (including Content containing personal data) may be retained in archived or backup copies in order to enable you to use certain features like revision history and base snapshots. If you are running into issues performing any of these actions yourself as part of an individual rights request, please contact us at privacy@airtable.com.If this is not part of an individual rights request, please contact support@airtable.com. For instructions on how to permanently delete Content from your Airtable account due to account closure or churn or you simply wish the data to be deleted from your account, please contact us at support@airtable.com.

Data storage policy

When you visit the Airtable website or use one of the Airtable apps, the transmission of information between your device and our servers is encrypted in transit using TLSv1.2 or higher. At rest, Airtable encrypts data using AES-256.

Data center location(s)

United States, Australia, Germany

Data hosting details

Airtable hosts data in AWS using a multi-tenant architecture with logical data segregation. Data is stored across managed storage services and protected through encryption, access controls, and monitoring.

Data hosting company

AWS

App/service has sub-processors

yes

Guidelines for sub-processors

https://www.airtable.com/company/subprocessors

App/service uses large language models (LLM)

yes

LLM model(s) used

https://www.airtable.com/company/subprocessors#in-product-artificial-intelligence-ai-subprocessors

LLM retention settings

https://www.airtable.com/company/ai-terms#6-data-retention

LLM data tenancy policy

Airtable maintains a multi-tenant architecture with logical data segregation, ensuring that customer data is isolated and accessible only to authorized users within each tenant. https://www.airtable.com/company/ai-terms

LLM data residency policy

Input or output through the use of AI with ww5 will be stored by default in the USA. If you have data residency enabled, then this data will be stored in those respective countries (Europe or Australia). https://www.airtable.com/company/ai-terms

Certifications & compliance

Security