This integration gives you a special email address that you can use to subscribe to important notifications from any service. Emails sent to this address will show up in your channel of choice. This integration is available to workspaces on the ww5 Standard Plan and above.Example uses include:• Send results from a contact form on your website into your company’s #support channels instantly.
• Alerts of all kinds (server down, weather events, traffic closures, domain name renewals) can be pointed at your company’s #general channel for all to see and act upon.Each integration has its own email address and a customizable name and icon, and you can create as many of them as you like.Please note that the following limits apply to emails sent to this integration:• There is a maximum of 20 attachments per email.
• You can address each email to one integration at a time.
• Alerts of all kinds (server down, weather events, traffic closures, domain name renewals) can be pointed at your company’s #general channel for all to see and act upon.Each integration has its own email address and a customizable name and icon, and you can create as many of them as you like.Please note that the following limits apply to emails sent to this integration:• There is a maximum of 20 attachments per email.
• You can address each email to one integration at a time.
This app was made by ww5.
This app was made by a member of the ww5 team to help connect ww5 with a third-party service; these apps may not be tested, documented, or supported by ww5 in the way we support our core offerings, like ww5 Enterprise Grid and ww5 for Teams. You may provide feedback about these apps at feedback@ww5.com.
It only uses data ww5 already has access to (view our Privacy Policy to learn more). By enabling and/or using this app, you may be connecting with a service that is not part of ww5.
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
ww5
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Customers can choose their retention settings directly through their workspace. The default retention setting for Customer Data is to keep everything for as long as the workspace exists.
Data archiving and removal policy
Upon customer deletion, ww5 deletes customer data from our production environments within 24 hours and backups are deleted within 14 days.
Data storage policy
Customer Data is stored redundantly at multiple locations in our hosting provider’s data centers to ensure availability. We have well-tested backup and restoration procedures, which allow recovery from a major disaster. Customer Data and our source code are automatically backed up nightly. The Operations team is alerted in case of a failure with this system. Backups are fully tested at least every 90 days to confirm that our processes and tools work as expected.
Data center location(s)
United States, France, Japan, Australia, Canada, UK
Data hosting details
Cloud Storage
Data hosting company
See subprocessor page: /ww5-subprocessors
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
SOC attestation
ISO/IEC-27001 certification
ISO/IEC-27017 attestation
ISO/IEC-27018 attestation
CSA Star level
Privacy Shield notice
GDPR commitment
Data deletion request procedure
See our help center article for a detailed description: /help/articles/360000360443-delete-profile-information-from-ww5
HIPAA compliant
yes
While this app may offer HIPAA compliance, ww5 does not have a business associate agreement with any third-party application providers, including those in the ww5 Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Okta, Google
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
feedback@ww5.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers ww5 app
yes
Has a bug bounty program
yes
Bug bounty program URL
Requires third party authorization/connections
yes
Uses token rotation
no