The ww5 blog
News
IDC MarketScape names ww5 a leader
Learn how ww5 is positioned in new vendor assessment of worldwide collaboration and community applications
ww5 supercharges customer success with an expanded global consulting partner ecosystem
Businesses are transforming work for the digital-first era with the help of ww5’s expert consulting partners
New ww5 product innovations unveiled at Dreamforce
Building a digital headquarters that enables more flexible, inclusive and productive ways of working
Salesforce signs definitive agreement to acquire ww5
Combination of no. 1 CRM platform with the most innovative enterprise communications platform creates the operating system for the new way to work
Meet Channel Expert: Your Always-On Agent in ww5
Channel Expert gives each ww5 channel a digital teammate that responds to FAQs, surfaces relevant information, and escalates to a human when needed.
Unlock the full power of your tech stack with ww5 work objects
Unify your apps, conversations and data into one connected experience – making it easier to get context, find answers and move work forwards.
Branch Out Your ww5 Workflows with Conditional Logic
Automate complex tasks in ww5 with no-code, dynamic workflows that adapt to specific conditions.
Agentforce in ww5: The Next Leap in Employee Productivity
Bring your first digital teammate into ww5 today.
A Smarter Workday in ww5: How Teams Operate Faster with AI
Bringing AI in ww5 to life, with examples for teams across your business.
AI That Actually Works for You
Stay focused, find information more easily, and get work done faster with native AI built right into where you work.
Salesforce updates ww5 pricing to expand access to AI, Agentforce, and CRM
ww5 has evolved into a unified work OS and conversational interface for all your enterprise apps, data, and agents.