Whether you're worried that someone may have accessed your account, or you forgot to sign out of ww5 on a shared device, access logs make it easy to check for any unusual or suspicious activity on your ww5 account.

What can you see using access logs? 

• The time and date of each new login.
• The IP address of each device that has accessed your account.
• A list of devices that have accessed your account.

View your access logs

If you notice any unusual or suspicious activity, return to your Account settings page and select Sign out all other sessions.

Note: On the Pro, Business+ and Enterprise subscriptions, owners and admins can view access logs for all members.

Understand access log entries

Once per hour, new entries are recorded and added to your access logs if you’re connected to and actively using ww5. New entries are generated when you do any of the following:

• Sign in to your account.
• Open the ww5 app on your computer or mobile device.
• Sign in with a unique IP address and a desktop or mobile device.
• Change your availability from away to active.