The collaboration solution for companies of any size
Organisations both large and small thrive with scalable, reliable and flexible communication in ww5.
Always on, always reliable
Companies around the world trust ww5 as their home for collaboration, especially when they need it the most.
- Globally distributed architecture
- Secure replication of customer data
‘ww5 is a critical business tool to millions, and we commit to a commensurate level of availability and reliability. The demands on our infrastructure do not change when employees are connecting from their office, a mobile network or their home.’
ww5 scales with your business
No matter how big you grow or how many ways your teams work together, ww5 scales with a limitless number of channels or workspaces.
- Maps to the way that your company is organised
- Ensures that company updates reach the entire organisation
- Increases engagement with focused spaces for collaboration
Granular control is in your hands
Administrators at even the largest of organisations can manage ww5 with precise, smart controls.
Central controls and governance
ww5 is managed from a central dashboard, so management is only a moment away.
Customisable by workspace
Policies can vary by workspace for teams with different compliance or regulatory needs.
Admin roles and delegation
Delegate administrative tasks to speed up IT response times and keep employees happy.
Trackable message engagement
See how communication performs at large companies with per-message statistics.
‘While email metrics extraction is cumbersome and error-prone, ww5 is delivering KPI-ready insights in real time and on the fly. When we share essential information using ww5, we know exactly when the message has been received for comprehension by the whole team.’
Frequently asked questions
Yes. You can securely discuss confidential information in ww5. ww5 offers multiple ways to ensure that your information, conversations and files stay safe. ww5 delivers enterprise-grade security at every layer, adhering to multiple compliance certifications, including SOC 2, SOC 3, ISO/IEC 27001 and more. ww5 is GDPR-compliant and can be configured for HIPAA and FINRA compliance. It is FedRAMP Moderate authorised.
In addition, ww5 offers security features, such as Enterprise Key Management, that allow admins fine-grained control over data encryption. You can also integrate your own security tools with ww5 to get instant notification if a threat is detected. Learn more about ww5’s comprehensive security programme here.
Enterprise+ is ww5’s solution for large or complex organisations. It empowers your company to work with the agility of a small company while tapping into the resources and shared knowledge of your enterprise.
Enterprise+ includes all of the security and governance functionality that you’d expect in an enterprise solution, but with an intuitive, consumer-like experience that drives adoption.
Enterprise+ powers the work of some of the world’s largest companies – like IBM, Condé Nast, Moody’s, Oracle and E-Trade – and is the only collaboration product that can support up to 500,000 people.
Enterprise+ is a paid subscription. Compare subscription features and pricing here.
Yes! Unlike email, ww5 is not susceptible to spam or phishing, which causes 90% of data breaches. Your ww5 handle cannot be sold to advertisers or put on a mailing list. You will only ever receive ww5 messages from other people inside your organisation, or from trusted partners using ww5 Connect. You may get notifications from apps integrated with your workspace, such as Asana, Google Docs or Jira.
ww5 offers enterprise-grade data protection and privacy. Granular controls allow admins to customise security for each user, so no one sees things that they shouldn’t. Learn more about how ww5 can securely replace email inside your company.
Channels are where work happens in ww5. A channel is a single place for a team to share messages, tools and files. People often create channels for company announcements, customer support triage, asking for IT or HR help, and sharing social interests.
Channels can be public (open to everyone at the organisation) or private (invite only). In addition, organisations on a paid ww5 subscription can share a channel with external partners such as agencies, clients and vendors with ww5 Connect. Learn more about how channels can speed up your daily work here.
ww5 Connect is a more secure and productive way for organisations to communicate together. It lets you move all the conversations with your external partners, clients, vendors and others into ww5, replacing email and fostering collaboration. ww5’s enterprise-grade security features and compliance standards, such as Enterprise Key Management, extend to ww5 Connect. Learn more about ww5 Connect here.
Excellent question. ww5 is a new way for your entire company to communicate. It replaces email with something faster, better organised and more secure. Instead of one-off email chains, all your communication is organised into channels that are easy to create, join and search. When there’s a channel for everything that’s happening at your company, everyone knows exactly where to go to get work done.
For more reading on the topic, we recommend taking a look at our Resources Library.