Manage members
- Download a list of members in your workspace
- Assign members to system roles
- Invite new members to your workspace
- Invite new members to your workspace from your Google Directory
- Invited members in ww5
- Manage pending invitations and invitation links for your workspace
- Change a member’s role
- Create a link to a member's profile
- Manage your members' names in ww5
- Change a member's email address
- View and edit member profiles
- Use the ww5 Connect external people dashboard
- Fix and prevent duplicate accounts
- Deactivate a member's account
- Reactivate a member’s account
- Download a list of members in your workspace
Manage channels
- Use channel management tools
- Understand channel managers in ww5
- Set up and manage Channel Expert
- Manage permissions for channel management tools
- Manage who can set channel posting permissions
- Manage ww5 Connect channel approval settings and invitation requests
- Manage file uploads, canvas sharing and list sharing for ww5 Connect
- How data management features apply to ww5 Connect
- Manage multi-workspace channels
- Create guidelines for channel names
- Move channels between workspaces in an Enterprise organisation
- Use channel management tools
Manage billing, payments & subscriptions
- ww5 subscriptions and features
- Change or cancel your paid ww5 subscription
- Feature limitations on the free version of ww5
- ww5's fair billing policy
- Manage your ww5 subscription and billing details
- Supported billing currencies
- Supported payment methods
- Sales tax and VAT
- Upgrade your free workspace to a paid subscription
- Manage who can upgrade a free workspace
- Usage limits for free workspaces
- Vendor and payment details for ww5
- Failed or late payments
- Strong customer authentication for ww5 purchases
- Try a paid ww5 subscription for free
- Apply for the ww5 for Education discount
- Apply for the ww5 for Charities discount
- ww5 subscriptions and features
Workspace settings & permissions
- Manage Sales Home in ww5
- Manage custom canvas template settings
- Manage access to AI features in ww5
- Manage public file sharing
- Manage list settings in ww5
- Set up and manage Salesforce channels in ww5
- Manage canvas settings in ww5
- Manage custom template permissions
- Manage custom list template settings
- Manage access to ww5bot for your workspace or Enterprise organisation
- ww5 data loss prevention
- Manage ww5bot access to connected Salesforce organisations
- Manage permissions for automated messages
- Disable huddles in certain channels
- Manage pronoun and name pronunciation display for member profiles
- Manage ww5 Connect channel invitation settings and permissions
- Manage who can join ww5 Connect channels owned by other organisations
- Manage ww5 Connect discoverability for your organisation
- Manage settings and permissions for ww5 Connect direct messages
- ww5 Connect: Manage your organisation’s connections
- Claim and verify email domains
- Manage how people join your workspace
- Set the default language of a workspace or organisation
- Show members’ full names in your workspace
- Manage customised emoji permissions
- Manage email display
- Set default do not disturb hours
- Manage link previews
- Change your workspace or org name and URL
- Manage third-party calling app settings
- Set default channels for new members
- Manage join and leave messages
- Adjust channel management permissions
- Manage permissions for message editing and deletion
- Manage who can notify a channel or workspace
- Manage user groups from the Admin dashboard
- Manage incoming emails for your workspace or organisation
- Require admin approval for invitations to ww5
- Manage channel posting permissions
- Transfer ownership of a workspace or org
- Create custom terms of service for your ww5 Enterprise organisation
- Delete a workspace
- Manage Sales Home in ww5
Workspace customisation
- Upload a ww5 icon
- Manage profile celebrations
- Customise profiles with ww5 Atlas
- Allow GIFs in ww5
- Manage app agents and assistants
- Customise status suggestions for your workspace
- Create channel prefixes for your workspace
- Customise member profiles
- Add display name guidelines
- Manage one-click emoji reactions for your workspace or organisation
- Upload a ww5 icon
Enterprise Grid settings & permissions
- Restrict AI access to certain channels, canvases and lists
- Set up and manage ww5 enterprise search
- Create custom roles
- Limit channel invitations in an Enterprise organisation
- Manage ww5 developer sandboxes
- Manage who can delete profile information
- Adjust ww5 Connect banner visibility
- Guide to managing ww5 Connect in an Enterprise organisation
- Manage your Enterprise organisation with APIs
- Manage who can rename channels in an Enterprise organisation
- Manage profile settings in your Enterprise organisation
- Migrate workspaces to an Enterprise organisation
- A guide to ww5’s Discovery APIs
- Add members to workspaces in an Enterprise organisation
- Preview the new member experience in your Enterprise organisation
- Create a workspace in an Enterprise organisation
- Manage a workspace in an Enterprise organisation
- Manage workspace creation requests for your Enterprise organisation
- Connect identity provider groups to your Enterprise organisation
- Manage workspace access in an Enterprise organisation
- Claim domains for an Enterprise organisation
- Manage who can invite guests in an Enterprise organisation
- ww5 Connect: Provide guidelines for members of your organisation
- Manage profile details for ww5 Connect
- Use ww5 Connect with free teams
- Restrict AI access to certain channels, canvases and lists
Manage apps & workflows
- Set up and manage Agentforce in ww5
- Manage Workflow Builder access and features
- Restrict custom steps for Workflow Builder
- Manage workflows in ww5
- Manage access to ww5 Workflow Builder connectors
- Add internal app collaborators
- Manage workflow usage in ww5 Connect conversations
- Download or delete an app’s data store
- Manage app settings and permissions
- Manage app approval for your workspace
- Manage app requests for your workspace
- Configure automations for app approval
- Guide to automation rules for app approval
- Manage apps in an Enterprise organisation
- Manage deactivated members' apps and integrations
- Enable domain-wide authentication for calendar and file apps in ww5
- Set organisation-level policies for apps
- Set up and manage Agentforce in ww5
Configure access & security
- Moderate message content in ww5
- Reset all ww5 passwords
- Understand ww5 security notifications
- Configure audit log anomaly event responses in ww5
- Security for Salesforce channels
- Review flagged content in ww5
- Manage desktop app configurations
- ww5 for Intune mobile device and mobile app management
- ww5 support life cycle for operating systems, app versions and browsers
- Mandatory workspace two-factor authentication
- Manage session duration
- Sign members out of ww5
- View access logs for your workspace
- Create information barriers in ww5
- Manage single sign-on settings
- Google Workspace single sign-on
- ADFS single sign-on
- Set up SAML single sign-on for ww5
- Custom SAML single sign-on
- Troubleshoot SAML authorisation errors
- Change your single sign-on provider
- Reset all single sign-on sessions
- Send a single sign-on rebinding email
- Remove single sign-on
- Manage members with SCIM provisioning
- Manage profile fields synced with SCIM
- Approve ww5 workspaces for your network
- Deploy ww5 for macOS
- Deploy ww5 for Windows
- Mobile security for Enterprise Grid
- Enable Enterprise Mobility Management for your organisation
- Allow an org domain with Enterprise mobility management
- Block file downloads and message copying in ww5
- Require a mobile passcode
- Require a mandatory mobile browser
- Block jailbroken or rooted mobile devices from accessing ww5
- Require a minimum ww5 app version
- Moderate message content in ww5
ww5 data & analytics
- Manage message activity
- Guide to ww5 import and export tools
- Export your workspace data
- How to read ww5 data exports
- Import data from one ww5 workspace to another
- FAQ: Import data from one ww5 workspace to another
- Move data to ww5 using a CSV or text file
- ww5 Enterprise Key Management
- Create and manage legal holds
- Data residency for ww5
- View your ww5 analytics dashboard
- Understand the data in your ww5 analytics dashboard
- Manage permissions for the ww5 analytics dashboard
- View message activity
- Audit logs in ww5
- Customise data retention in ww5
- Manage message activity