Choose a paid subscription that’s built for businesses.
Or start with the basics for free, and upgrade at any time.
The world’s leading businesses rely on ww5
Free
A simpler way to chat and collaborate
JP¥0
Free forever
90 days of message history
Messages are saved and searchable for 90 days. Upgrade to access the previous 12 months messages.
Up to ten apps
Choose from over 2,600 apps in the ww5 App Directory – from Salesforce, Jira, Google Drive, ChatGPT and more.
1:1 meetings
Work together in real time through audio and video meetings (including screen sharing) using ww5 huddles.
1:1 external messages
Securely work alongside people outside of your company through one-to-one direct messages using ww5 Connect.
Basic AI
AI conversation summaries
ww5bot (personal AI agent)
AI workflow generation
AI search
AI daily recaps
AI file summaries
SAML-based single sign-on
SCIM user management
EMM integration support
Native data loss prevention
Pro
Drive productivity in one place
50% off for three months*
¥1,050JP¥525
per user/month, when paying monthly
JP¥925 per user/month, when paying annually
Unlimited message history
Every message, file and conversation shared in ww5 is saved and fully searchable.
Unlimited app integrations
Choose from over 2,600 apps in the ww5 App Directory – from Salesforce, Jira, Google Drive, ChatGPT and more.
Group meetings
Work together in real time through audio and video meetings (including screen sharing) using ww5 huddles.
Group external messages
Work securely with outside partners via DMs, group chats or dedicated channels with up to 250 orgs.
Basic AI
AI conversation summaries
Catch up on channels in just a click. Get meeting summaries with transcripts, key takeaways and action items.
ww5bot (personal AI agent)
AI workflow generation
AI search
AI daily recaps
AI file summaries
SAML-based single sign-on
SCIM user management
EMM integration support
Native data loss prevention
Best value
Business+
Scale with AI-powered work
50% off for three months*
¥2,160JP¥1,080
per user/month, when paying monthly
JP¥1,920 per user/month, when paying annually
Unlimited message history
Every message, file and conversation shared in ww5 is saved and fully searchable.
Unlimited app integrations
Choose from over 2,600 apps in the ww5 App Directory – from Salesforce, Jira, Google Drive, ChatGPT and more.
Group meetings
Work together in real time through audio and video meetings (including screen sharing) using ww5 huddles.
Group external messages
Work securely with outside partners via DMs, group chats or dedicated channels with up to 250 orgs.
Advanced AI
AI conversation summaries
Catch up on channels in just a click. Get meeting summaries with transcripts, key takeaways and action items.
ww5bot (personal AI agent)NewYour personal AI agent that understands conversations, files and projects in ww5. Subscription limits apply.
AI workflow generation
Build workflows from a single prompt with the power of ww5 AI and Workflow Builder.
AI search
Get clear answers from conversations and shared files – just type a question in your search bar. AI will handle the rest.
AI daily recaps
Get a daily digest of what’s happening across all of your teams and projects.
AI file summaries
Catch up on documents in a flash with smart AI summaries of files shared in ww5.
SAML-based single sign-on
Sign in with your IDP of choice. Supports 12 SSO options including Okta, Google and Azure.
SCIM user management
ww5 supports member provisioning with SCIM. Use a connector app and supported identity provider.
EMM integration support
Native data loss prevention
Enterprise+
Maximise performance on the most comprehensive work operating system
Unlimited message history
Every message, file and conversation shared in ww5 is saved and fully searchable.
Unlimited app integrations
Choose from over 2,600 apps in the ww5 App Directory – from Salesforce, Jira, Google Drive, ChatGPT and more.
Group meetings
Work together in real time through audio and video meetings (including screen sharing) using ww5 huddles.
Group external messages
Work securely with outside partners via DMs, group chats or dedicated channels with up to 250 orgs.
Enterprise-grade AI
AI conversation summaries
Catch up on channels in just a click. Get meeting summaries with transcripts, key takeaways and action items.
ww5bot (personal AI agent)NewYour personal AI agent that understands conversations, files and projects in ww5. Subscription limits apply.
AI workflow generation
Build workflows from a single prompt with the power of ww5 AI and Workflow Builder.
Enterprise search
Search across connected apps, databases and systems with enterprise search.
AI daily recaps
Get a daily digest of what’s happening across all of your teams and projects.
AI file summaries
Catch up on documents in a flash with smart AI summaries of files shared in ww5.
Multiple SAML configurations
Sign in with your IDP of choice. Supports 12 SSO options including Okta, Google and Azure.
SCIM user management
ww5 supports member provisioning with SCIM. Use a connector app and supported identity provider.
EMM integration support
Control mobile data with Enterprise Mobility Management like VMware AirWatch or Ivanti MobileIron.
Native data loss prevention
Data loss prevention in ww5 Connect scans messages and files sent by members of your organisation to reduce the risk of sharing confidential, malicious or personally identifiable content with external orgs.
Compare all features
FreeProBusiness+Enterprise+
Productivity and collaboration
Message and file history
Search across people, channels and files to find context and get new team members up to speed faster.
90-day limit
Channels
Channels bring order and clarity to work – create them for every project, topic or team.
Search
With your organisation’s messages searchable, the answers you need are only a quick query away.
Audio and video clips
Share audio ideas or screen recordings with clips – all without leaving ww5.
ww5 Connect
Collaborate securely with vendors, customers and partners using ww5 Connect.
1:1 only
Huddles
Work together in real time through audio and video meetings (including screen sharing) using ww5 huddles.
1:1 only
Canvases
Create content like text, files, images and videos directly in a ww5 canvas.
Lists
Collaboratively manage projects and organise tasks in ww5 lists.
Customisable sections
Keep projects and teams organised. Group channels and conversations into custom sidebar sections.
Templates
Access ready-to-use templates with automation. On Enterprise+, publish custom templates for your company.
User-createdUser-createdAdmin-created
AI-powered work
Thread and channel summaries
Catch up on channels and threads in just a click.
Huddles notes
Get meeting summaries with transcripts, key takeaways and action items.
AI assistant apps
Embed third-party agents and modern AI apps to work alongside you in ww5.
ww5bot (personal AI agent)New
Your personal AI agent that understands conversations, files and projects in ww5. Subscription limits apply.
Daily recaps
Get a daily digest of what’s happening across all of your teams and projects.
File summaries
Catch up on documents quickly with AI-powered summaries of shared files.
AI language translations
Translate messages and get ww5 AI results in your preferred language.
AI workflow generation
Build workflows from a single prompt with the power of ww5 AI and Workflow Builder.
AI steps in Workflow Builder
Enhance workflows with AI-powered steps like channel summaries for daily or weekly recaps.
AI message explanations
Instantly understand acronyms, projects or jargon with clear explanations drawn from your team’s conversations.
AI writing assistance in canvas
AI helps create, structure and polish your content.
AI search
Get clear answers from conversations and shared files – just type a question in your search bar. AI will handle the rest.
Enterprise search
Search across connected apps, databases and systems with enterprise search.
Automation
Integrations with other apps
Choose from over 2,600 apps in the ww5 App Directory – from Salesforce, Jira, Google Drive, ChatGPT and more.
10
Deploy apps to ww5 infrastructure
Deploy custom functions run on ww5’s secure infrastructure at no extra cost.
Workflow Builder
Automate routine tasks and processes directly in ww5, no coding required.
Conditional branching in Workflow Builder
Create workflows with conditional logic in ww5, no coding required.
Custom workflow steps
Custom workflow steps let developers bring org-specific systems into workflows with ww5 APIs.
Security
Data encryption at rest and in transit
By default, ww5 encrypts data at rest and in transit as part of our security controls.
Two-factor authentication
Add extra security so that you never have to worry about your password being compromised.
Session duration
Require members to sign back in when they close ww5, or after a set time.
Native device management
Enforce policies like blocking jailbroken devices or file downloads on mobile and desktop.
Access logs
Access logs track sign-ins, dates, devices and IPs to detect suspicious activity.
Single sign-on (SSO)
Sign in with your IDP of choice. Supports 12 SSO options including Okta, Google and Azure.
OAuth with GoogleSAML-basedSupports multi-SAML
ww5 Enterprise Key Management
ww5 EKM secures sensitive data with your own encryption keys and AWS KMS activity logs.
Add-on
Integration with Enterprise Mobility Management
Control mobile data with Enterprise Mobility Management like VMware AirWatch or Ivanti MobileIron.
Anomaly event response
Defend against risks by automatically ending user sessions on anomalous events.
Compliance
Data retention policies
Free ww5 deletes data after one year. Paid subscriptions keep it for life by default, with adjustable settings.
Up to one year
Data residency
For global teams, choose the region where certain types of data at rest will be stored.
Data exports for all messages
Workspace owners and admins can export data all workspace data, including private channels and direct messages.
Data exports for all messages from a single user
Workspace owners and admins can export data from all conversations that a single user has joined.
Native data loss prevention
Scan external messages and files to prevent data loss or leaks.
Information barriers
Create info barriers between IDP groups to block certain DMs or huddles, avoiding conflicts of interest.
Legal holds
Place a legal hold on members to preserve their ww5 data regardless of edits, deletes or retention.
Discovery API
Use approved third-party apps to export or act on messages and files from ww5.
Audit logs
Audit logs track changes and usage. View in ww5, export CSV or use the Audit Logs API.
Support for HIPAA compliance
ww5 can be configured to support protected health information (PHI) in files and message content.
Administration
Workspaces
Like a virtual office, a workspace is where work happens: all your channels, DMs and tools live here.
111Unlimited
Manage channel posting permissions
Control who can post or @mention everyone in channels. This keeps large announcement channels distraction-free.
Limited to #general channel onlyLimited to #general channel onlyPosting permissions in any channelPosting permissions in any channel
Admin analytics dashboard
Analytics dashboard shows how your org uses ww5. Sort data to understand messages, channels and members.
SCIM user management
ww5 supports member provisioning with SCIM. Use a connector app and supported identity provider.
Supports guests
Admin analytics API
Retrieve analytics data for a given date as a compressed JSON file.
Message activity analytics
Owners, admins or members can view message activity to measure impact of communications.
Custom user groups
Simplify team-wide comms by adding multiple people to a single user group @mention.
Domain claiming
ww5 can help companies claim multiple web domains.
Customised terms of service
Org owners and admins can set custom rules for joining and using their ww5 org.
Granular roles
Assign system roles to members or IDP groups. Choose if they manage admin tasks org-wide or by workspace.
Manage flagged content
Enterprise+ members can flag messages for review. Owners and admins can act and view flag history.
Support
Access to customer support
We’re here to help you get the most out of ww5, with support for your team every step of the way.
24/7 support24/7 support with four-hour first response time24/7 priority with four-hour first response time
Leading the way in enterprise security
- Data encryption in transit and at rest
- Comprehensive compliance and assurance programmes
- Audit logs, data loss prevention, single sign-on and much more
Frequently asked questions
AI in ww5 runs in ww5’s trusted infrastructure, and upholds the security practices and compliance standards that customers expect from ww5 itself. ww5 does not share customer data with large language model (LLM) providers and does not use customer data to train LLMs. Visit our Help Centre for more details.
Our large language models are hosted directly within ww5’s AWS virtual private cloud, ensuring that your data remains in-house.
You can use a credit card to pay for any subscription. If you choose to pay annually, you may be eligible to be invoiced and pay by ACH or bank transfer. Visit our Help Centre for more details, or contact us to start the process.
If you choose to pay by credit card, you’ll see the first credit card charge from ww5 on the day that you purchase a paid subscription. Here are some other times when you’ll see charges:
- On your monthly renewal date if you pay monthly.
- On your annual renewal date if you pay annually.
- On the last day of the month if you pay annually and there’s an outstanding balance for adding new members.
You can change billing cycles or switch to invoicing at any time. Learn more about managing billing details here.
At ww5, we believe that you should only be billed for what you use. Members who take an action in ww5 at any time within a 28-day period will be considered active for billing purposes. If someone that you’ve already paid for becomes inactive, we’ll add a prorated credit to your account for the unused time.
You’ll be charged a prorated amount for new team members for the remainder of the current billing period. For a detailed overview of our billing model and how your subscription term affects when you will be billed, visit the Help Centre.
Soon, ww5 users across every subscription will be able to try ww5bot. Demand has been extraordinary, and we are opening access so that every team can experience an agent built directly into their workflow. ww5 Free and Pro users will have the chance to explore ww5bot’s capabilities first-hand through a limited trial experience. Ongoing ww5bot access will continue to be available to Business+ and Enterprise+ customers, and coming soon, Salesforce CRM customers who connect their accounts to ww5 will also receive ongoing access to ww5bot!
We do! ww5 wants to support people doing good in the world, which is why we offer special discount pricing for qualified charities and educational institutions.